The compact storage container features a unique spiral track system that prevents the cover from coming into contact with itself as it opens and closes. The RetraxPRO MX not only provides rugged protection for your truck bed it also provides a patented low-profile design that enhances the appearance of your truck. The matte finish on the RetraxPRO MX provides incredible scratch resistance and adds style to your truck. The RetraxPRO MX combines industrial strength aluminum construction with an incredibly resilient matte finish. The Premium Aluminum Series covers are constructed from industrial strength aluminum slats that provide unsurpassed strength and ruggedness. Any other good people dealing with this please call Chrysler/Fiat Customer Care at 80 and let them know that it needs a permanent fix not just a tape job (band aid).The RetraxPRO MX retractable truck bed cover is part of our Premium Aluminum Series covers. Both dealer service departments that I purchased these vehicles have said they have had numerous complaints about the tape not holding especially in Florida heat where I live. I called the customer care and they said there have not been any other complaints about this problem so there was no advisement or reports generated to have a company wide resolution.
I called my local service department and they said they can repair with the same tape as that is all the warranty will cover. I was advised and confirmed that it is only held on with double sided tape which is a joke for a $70,000 vehicle. I purchased the identical 20 with ram boxes and the first day I had it at home I again noticed the ram box covers coming off. After 5 recalls and the Turbo failing and replaced under warranty I decided to trade it with 69,000 miles on it. The service adviser where I purchased it said it was a common problem and since my warranty had expired I shoulder call Chrysler/Fiat customer care. For 4 years I owned a 20 HD Laramie with Ram boxes which I noticed this year the painted ram box covers were coming off.
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